Accessibility | Riverview Park and Zoo

Riverview Park and Zoo is committed to accessibility. Our free-admission zoo welcomes all visitors to learn and experience more about the natural world without barriers. Many amenities are available for guests with different levels of physical ability.

Service animals

Service animals are welcome, however we do not allow pets. Some animals can threaten the health of our zoo animals. It is important that visitors with certified and working service animals start their visit at guest services or by contacting the zoo office. This will enable us to ensure your visit is safe for everyone!

Wheelchair Access

During the summer operating season, our wheelchairs are available free of charge at guest services. A driver's license or Government Issued ID is required for use.

All washrooms and buildings are wheelchair accessible, equipped with ramps when necessary. Access to the wheelchair accessible change room requires a key sign out from guest services.

large washroom, change table with sink, toilet and change table

Wheelchair swings

Thanks to community fundrasing we have the only swings built for wheelchairs in Ontario! Visit guest services to get access to the wheelchair accessible swing. Government issued ID is required for use of the swing. A staff member is required to show you how to use the swing safely.

Outside of the summer season, please contact us in advance of your visit by phone or email so that we can arrange to be on hand to assist.

playground equipped with blue and yellow wheelchair swing with rubber matting underneath

Ride the train

There is a wheelchair accessible cart on the train ride. Let the conductor know upon purchase of tickets and they will assist with loading and unloading of passengers. Purchase your tickets at the train station.

Touch tables

During our summer season our education ambassadors are found around the park with touch tables. These booths host tactile reference of various animal artifacts like antlers and shells that allow visitors to get a more hands-on learning experience.

volunteer with mobile cart holding antlers for young visitors to touch

Accessible play

The playground is equipped with sensory play features like musical instruments and braille labels. You will also find accessible play structures. The four-way-rock-about allows children of different ages and abilities to play together and the accessible jeep and spinning saucer give the opportunity of sensory play as well!

red, blue and yellow play drums in playground